HMRC error means self-employed workers could lose out on state pension

08 May 2024

An HMRC error could mean that some low-income, self-employed workers lose out on their entitlement to National Insurance-related benefits like the state pension, warns the Low Incomes Tax Reform Group (LITRG).

The issue centres around the payment of voluntary Class 2 National Insurance contributions (NICs) that can be made by self-employed taxpayers with profits under £6,725.1

These voluntary contributions are usually paid by taxpayers as part of their self assessment return and must reach HMRC by the 31 January following the end of the tax year.

HMRC then automatically transfer the NICs to the taxpayer's National Insurance record to be counted towards their entitlement to benefits.

However, it appears that HMRC did not initiate the transfer until after the 31 January deadline for the 2022/23 tax year.

In the absence of any action, this could mean that taxpayers miss a qualifying year of NICs.

Antonia Stokes, LITRG Technical Officer, said: 'The issue is unique to the year in question, and our advice to those who might be affected is to first check to see whether they have received a refund from HMRC.

'We would also like to see HMRC acknowledge the error and proactively offer help to those taxpayers who have been affected, in line with HMRC's own charter commitments. However, until they do so, there are practical steps that taxpayers can take to maintain their entitlement to National Insurance-related benefits.'