Sales and marketing

This section contains tips and advice on a range of sales and marketing issues.

Simple tips for effective marketing.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

18 Feb 2019

Government publishes advice on minimising gender pay gap

The Government Equalities Office (GEO) has published advice designed to help UK businesses to reduce their gender pay gap.

15 Feb 2019

HMRC has estimated that around 700,000 couples are 'missing out' on the Marriage Allowance, which could save them up to £238 in tax.

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Our summary of the key announcements from the Chancellor's latest Budget .

Read about the budget